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The Shipping Policy

At Digiwala.in, we are committed to providing seamless shopping experiences for our customers, including fast and reliable shipping services across India.

Shipping Locations: We offer shipping services to all locations within India, from bustling metropolitan cities to remote rural areas.

Shipping Methods: We partner with reputable courier services to ensure timely and secure delivery of your orders. Our standard shipping method is through trusted carriers who prioritize the safety of your packages.

Processing Time: Orders are typically processed within 1-2 business days from the time of purchase. During peak seasons or promotional periods, processing times may vary, but we strive to dispatch your order as quickly as possible.

Estimated Delivery Time: Delivery times vary depending on your location and the shipping method chosen. Generally, you can expect your order to arrive within 3-7 business days from the date of dispatch. Remote areas may experience slightly longer delivery times.

Shipping Charges: We offer free shipping on orders above a certain value. For orders below this threshold, a nominal shipping fee will be applied during checkout. The shipping charges are calculated based on the weight of the package and your location.

Order Tracking: Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information. You can use this tracking number to monitor the status of your delivery online.

Delivery Attempts: If you are unavailable to receive your package during the initial delivery attempt, the courier service will usually make subsequent attempts or leave a notification for you to arrange for re-delivery or pickup from a nearby location.

Shipping Restrictions: While we strive to deliver to all locations within India, there may be certain remote areas or restricted zones where delivery may not be feasible. In such cases, we will inform you promptly and provide alternative options if available.

International Shipping: At this time, we only ship within India and do not offer international shipping services. We apologize for any inconvenience this may cause.

Shipping Insurance: Your satisfaction and peace of mind are important to us. Therefore, all orders are insured against loss or damage during transit. In the unlikely event that your package is lost or damaged, please contact our customer support team, and we will promptly assist you in resolving the issue.

Shipping Updates: We understand the importance of staying informed about your order’s status. Therefore, we will keep you updated via email or SMS regarding any significant changes or delays in the shipping process.

If you have any questions or concerns regarding our shipping policy, please feel free to contact our customer support team. We are here to assist you and ensure that your shopping experience with Digiwala.in is nothing short of excellent. Thank you for choosing us for your online shopping needs! 

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